INTRODUCING CES CONCIERGE SCURITY

Create the Best First Impression with Our Concierge Security Guards

At CES Security we understand that the first person entering your business premises welcomed by our concierge and are trained to be able to assist with any enquiries.
They’re not only representing us but you as well, which is why we train all our concierge security staff in corporate and hospitality security management CPD.
When you’re leaving the building, you want to know that it’s in safe and trustworthy hands and we have proof of having those with our 100% customer retention rate.
Personal safety is of paramount importance to everyone and we’re always going to strive to protect everyone we work for.

 

MULTI-SKILLED CONCIERGE SECURITY STAFF

When you hire CES Security staff, you’ll not only be getting a security team with experience in concierge security, but many other talents.
Each member is trained in first aid, telephony duties, front of house and reception skills.
With an approval from the SIA as “industry leading” in the private security field, we’re certain that what you’re seeking in a concierge security company is what we’ve spent 10 years sustaining.
Whatever challenges our security team will face, such as encounters with people with no authorised access to the premises, we will do our utmost to protect everyone consistently.

 

“THE CES CUSTOMER IS ALWAYS RIGHT” PROMISE

CES we know that first-class customer service is an essential duty for concierge staff. You want someone who will always be well-presented, courteous and assist anyone and everyone.
Our security team can wear alternative formal guard uniform on request, to fit in to your business’ brand. We also train our concierge security in telephony and reception duties to ensure your business runs smoothly.
Meeting and greeting customers are what our staff will endeavour to always fulfil, no matter how busy the environment or how stressful the day.
Investing in CES Security’s concierge security will enhance your business’ profile to customers not only for safety reasons, but through providing a professional and friendly customer service.

Fast, friendly, and fully guaranteed, my Security Guard services have become well renowned throughout the London area. Since 2023, I’ve been handling projects with the skill and professionalism my clients have come to expect. I always stand behind my work, with customer satisfaction being my #1 priority. Contact me for more information about myself and how I can help you.

 

CES SECURITY BELIEVES THAT A WELCOMING AND FRIENDLY RECEPTION SERVICE LEAVES A GOOD IMPRESSION TO VISITORS AND MAKES THEM FEEL COMFORTABLE TO RETURN. OUR CONCIERGE TEAM IS COMPILED OF HIGHLY DEDICATED AND COMMITTED INDIVIDUALS WHO BELIEVE IN PROVIDING EXCEPTIONAL CUSTOMER CARE.


OUR CONCIERGE SECURITY GUARDS ARE SIA LICENCED AND DBS CHECKED AS STANDARD. THE UNIQUE PART OF OUR CONCIERGE SERVICE IS DISPLAYED THROUGH OUR GUARD’S CUSTOMER SERVICE SKILLS. CES SECURITY TRAIN OUR STAFF TO TREAT EVERY EVENT, SHORT TERM OR LONG-TERM SECURITY REQUIREMENT WITH THE SAME PROFESSIONALISM AND WITH EQUAL ENTHUSIASM.


OUR GUARDS REPRESENT THE FACE OF OUR COMPANY THROUGH THEIR EXPERT KNOWLEDGE OF THEIR ROLE, YOUR COMPANY AND OUR MORALS. THEY COME SMARTLY DRESSED EACH DAY AND DISPLAY HOW WE WORK THROUGH THE KIND AND POLITE WAY WE TRAIN THEM TO COMMUNICATE WITH STAFF, CUSTOMERS AND COLLEAGUES.


COMBINED WITH THE EXPERT SIA TRAINING, OUR GUARDS PROVIDE THE ALL-ROUND SOLUTION TO YOUR CONCIERGE OR RECEPTION NEEDS. THE INDUSTRIES THAT MAINLY USE OR CONCIERGE SERVICES ARE:


APARTMENTS

CARE HOMES

CORPORATE OFFICES

GOLF CLUBS

HOSPITALS

HOTELS

MUSEUMS

SHELTERED HOUSING

 WHAT OUR GUARDS DO

THE PRIMARY ROLE FOR OUR CONCIERGE SECURITY GUARDS IS TO SECURE PREMISES AND PERSONNEL BY PATROLLING PROPERTY; INSPECTING BUILDINGS, EQUIPMENT, AND ACCESS POINTS; PERMITTING ENTRY TO AUTHORISED PERSONNEL ONLY. THEY COMPLETE THIS BY:


LOGGING DETAILS OF GUESTS AND VISITORS TO THE SITE AND MAINTAINING FULL AND ACCURATE WRITTEN LOGS.

TO CHECK ANY CONTRACTOR PASSES ENSURING ALL ARE UP TO DATE AND VALID.

DIRECT VISITING VEHICLES AND DELIVERY VEHICLES TO THE CORRECT AREA WHEN REQUIRED.

ORGANISE STORAGE/RE-DELIVERY OF INCOMING PARCELS/POST, DISTRIBUTE INCOMING MAIL.

MAINTAINING STRICT NO SMOKING POLICIES

CONTRIBUTE AS A TEAM MEMBER TO ENSURE A POSITIVE CUSTOMER EXPERIENCE FOR ALL VISITORS/CUSTOMERS.

INPUTTING AND ACCESSING DATA FROM PC-BASED DATABASES (USE OF MICROSOFT OFFICE PACKAGES)

LOCKING AND UNLOCKING THE PREMISES AT SPECIFIED TIMES

REMAINING A VISUAL DETERRENT TO ANTI-SOCIAL BEHAVIOUR

 
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15 North Quay Place, London E14 5GJ, UK

02074182178 / 079887 11207 / 01708 863831

 
 

02074182178 / 079887 11207 / 01708 863831

15 North Quay Place, London E14 5GJ, UK